SMS Communication Policy

Sewer Doctors may communicate with customers through SMS text messaging regarding requested services, estimates, scheduling, project coordination, appointment reminders, customer support, and service-related updates.

Customers receive SMS communications only after voluntarily providing their phone number and affirmatively opting in through a website form, estimate request, service request, scheduling request, or another documented consent method used by Sewer Doctors.

Types of Messages

SMS communications may include:

  • appointment reminders
  • estimate updates
  • project scheduling
  • project coordination
  • customer support
  • service notifications
  • follow-up communications

Message Frequency

Message frequency varies based on customer activity, project requirements, and requested services.

Opt-Out Instructions

Customers may opt out of SMS communications at any time by replying STOP.

Customers may request assistance by replying HELP.

Message and data rates may apply.

Consent

By selecting the SMS consent checkbox or otherwise providing documented consent through an approved opt-in method, customers consent to receive SMS communications related to their inquiry and requested services. Consent is not a condition of purchase.

Related policies: Privacy Policy  |  Terms & Conditions  |  SMS Consent Disclosure